Jens

  • Total activity 22
  • Last activity
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Activity overview

Latest activity by Jens
  • Jens created an article,

    What is a VIP membership?

    Our VIP membership represents the premium experience at Joyride which gives you special benefits such as: Ad-free — No annoying and unnecessary ads playing on your screen, who likes them anyway? R...

  • Jens created an article,

    Is JOYRIDE really for free?

    YES! JOYRIDE can be used completely free of charge.  All the important standard functions are free. You can become VIP for a small amount of money.

  • Jens created an article,

    I’ve seen a profile that violates the terms of service. Now what?

    In the profile of a member choose the option Report profile.     A pop-up will appear where you can select the reason for your report and add a comment. Our support will then check the profile i...

  • Jens created an article,

    What can I do against unwanted users?

    There are two ways to keep unwanted users away: 1. Block individual usersYou can block individual members to prevent contact from that person permanently. This can be done through the respective pr...

  • Jens created an article,

    How do I delete my account?

    You can delete your account under your Settings > Delete account Deleting your account can not be undone. Your data will be deleted permanently. Note: Deleting the Joyride app does not delete your...

  • Jens created an article,

    Why nobody responds back to my messages?

    We have no influence on whether a member responds to your request or not. But we have a few tips on how you can increase the chances to get responses.Increase your chances!Choose your pictures wise...

  • Jens created an article,

    How do I manage and cancel my VIP subscription?

    Our online subscription service JOYRIDE VIP is directly managed exclusively by the relevant payment provider (Google Play on Android and iTunes on Apple devices). There you can view the duration an...

  • Jens created an article,

    Are there any guidelines for pictures on my profile?

    Profile pictures Profile pictures have stricter rules than other pictures in your profile. The profile picture is shown throughout the page e.g. on the news or in the search as a preview image. It...

  • Jens created an article,

    Why am I not getting push notifications?

    GeneralThere are a lot of reasons for push notification issues. In most cases, it has nothing to do with the JOYRIDE app itself. On this page, we want to offer possible solutions for both Android a...

  • Jens created an article,

    Why did I receive a warning from Support?

    Profiles can be reported to the support at JOYRIDE. You can send a report via Profile > Actions > Report profile or directly from a conversation in the header menu. If several members report a prof...